Privacy Policy
This Personal Data Privacy Policy (hereinafter – the Policy) applies to all information that AS Eskaro may receive when you use our website www.eskaro.ee or otherwise interact with us.
By using the website, you agree to the terms set forth in this Policy and consent to the storage and use of your personal data in the manner specified in this Policy.
This Privacy Policy defines the principles and methods by which any personal data we receive from you or that you provide to us will be processed.
1. Collection, Use, and Storage of Personal and Other Data
Personal information is data about an identifiable individual as defined by applicable law, such as name, email address, phone number, etc. All personal data of customers and website visitors is considered confidential.
When a user visits the site, we collect and use the following data: information provided by the user when filling out forms available on the site and during the use of the site; cookies; IP addresses; browser parameters and settings; any other information (such as location).
We may collect both aggregate and personal data on customer activities, service data in retail networks where our products are represented, at our offices, and on the AS Eskaro website.
All data is collected and used to provide clients with more relevant information, to improve our services, and to gain insights into which products and services generate the most interest. The data is also used to inform customers about new products, companies, and events. Additionally, the data is used to fulfill obligations undertaken in contracts with customers.
Customer personal data is retained until the termination of the permanent customer agreement. Data that must be stored by law (e.g., accounting data) is stored in accordance with the requirements established by the legislation of the Republic of Estonia.
Personal data is stored for the period necessary for data processing.
We reserve the right to use and disclose personal data within the international Eskaro Group AB group of companies and to share user information with third parties providing services under a confidentiality agreement. Third parties may include, for example, our business partners, such as delivery partners.
The personal data you provide to us is stored on our secure servers and may be transferred to and stored outside the European Economic Area (EEA). This information may also be processed by our employees or employees of other companies (outside the EEA) within the Eskaro Group AB. By providing us with your personal data, you consent to its transfer, storage, and processing.
1.1. Use of Cookies
Our website uses cookies to make your experience simpler and more user-friendly. Cookies allow the site to remember information about your visit, such as the language of your operating system.
Cookies are text files containing a small amount of information that are stored on a user’s device (such as a computer, mobile phone, tablet) when visiting a web page. Upon revisiting the site, information stored in the cookies is used to enable more accessible and efficient use of the website.
2. Security and Protection of Personal Data
Unfortunately, the transmission of information via the Internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee its complete security when transmitted to our website; the user is responsible for any data transmission. Once we have received your information, we use all possible and available means and methods to protect your data from unauthorized access.
3. Your Rights
If you believe that the processing of your personal data violates the requirements of relevant legislation of the European Union and the Republic of Estonia, you have the right to contact the Data Protection Inspectorate or the court to protect your data.
Please notify us immediately if you suspect that your data may have been leaked to third parties. You have the right to request that we do not process or cease processing your personal data, request information about the purposes for which your data is used, review the data collected about you, and request correction, deletion, or restriction of the use of the information. Any requests related to the use of personal data must be submitted in a form that allows us to verify the identity of the requester (digital signature or delivered in person to the company’s office). We will respond to your request within 30 days.
4. Changes to the Privacy Policy
This Privacy Policy is effective as of the date stated in the document. We may make changes to this Policy. The updated version will be published on the website with the update date indicated.
5. Contact
If you have any questions about this Privacy Policy or data processing, you can contact us by email at eskaro@eskaro.com.
The owner and controller of the personal and other data of the website users and customers is:
AS Eskaro
Registration code: 10040437
Fosforiidi 20, 74114 Maardu, Estonia